Warranty Registration
This is the place to register your product with us. Whether or not you fill out the form below, your product is covered by the warranty explained at the bottom of this page — in almost every case, that means if something is amiss or broken we will repair or replace it free of charge.
Questions about coverage? Contact us and we will help.
Warranty Information
Limited Transferrable Warranty
Source Audio, LLC (hereinafter "Source Audio") warrants that your new Source Audio product, when purchased from sourceaudio.net or from an authorized Source Audio dealer in the United States of America ("USA"), shall be free from defects in materials and workmanship under normal use for a period of two (2) years from the date of purchase by the original purchaser. Please contact your dealer for information on warranty and service outside of the USA.
Under this Limited Warranty, Source Audio's sole obligation and the purchaser's sole remedy shall be repair, replacement, or upgrade, at Source Audio's sole discretion, of any product that, if properly used and maintained, proves to be defective upon inspection by Source Audio. Source Audio reserves the right to update any unit returned for repair and to change or improve the design of the product at any time without notice. Source Audio reserves the right to use reconditioned parts and assemblies as warranty replacements for authorized repairs. Any product repaired, replaced, or upgraded pursuant to this Limited Warranty will be warranted for the remainder of the original warranty period.
This Limited Warranty is extended to the original retail purchaser. This Limited Warranty can be transferred to anyone who may subsequently purchase this product provided that such transfer is made within the applicable warranty period and Source Audio is provided with all of the following information: (i) all warranty registration information (as set forth on the registration card) for the new owner, (ii) proof of the transfer, within thirty (30) days of the transfer, and (iii) a photocopy of the original sales receipt. Warranty coverage shall be determined by Source Audio in its sole discretion. This is your sole warranty. Source Audio does not authorize any third party, including any dealer or sales representatives, to assume any liability on behalf of Source Audio or to make any warranty on behalf of Source Audio.
Warranty Service
Source Audio may, at its option, require proof of the original purchase date in the form of a dated copy of the original sales receipt from sourceaudio.net or an authorized dealer. Service and repairs of Source Audio products are to be performed only at the Source Audio factory or a Source Audio authorized service center. Prior to service or repair under this Limited Warranty, the purchaser must request a return authorization from Source Audio through the contact page. This Limited Warranty does not cover damage caused by unauthorized service, repair, or modification.
Disclaimer and Limitation of Warranty
The foregoing limited warranty is the only warranty given by Source Audio and is in lieu of all other warranties. Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to the two (2) year term of this Limited Warranty. Upon expiration of the applicable express warranty period, Source Audio shall have no further warranty obligation of any kind, express or implied. Source Audio shall in no event be liable for any special, incidental, or consequential damages suffered by the purchaser or any third party, including without limitation, damages for loss of profits or business or damages resulting from use or performance of the product, whether in contract or in tort. Source Audio shall not be liable for any expenses, claims, or suits arising out of or relating to any of the foregoing. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state. This Limited Warranty only applies to products sold and used in the USA. Source Audio shall not be liable for damages or loss resulting from the negligent or intentional acts of the shipper or its contracted affiliates. You should contact the shipper for proper claims procedures in the event of damage or loss resulting from shipment.