Shipping policy

Order Processing

• Orders are processed within 1–3 business days after payment is received.

• Orders placed on weekends or holidays will be processed the following business day.

Shipping Rates & Delivery Estimates

• Shipping charges are calculated at checkout based on order weight, destination, and shipping method selected.

• Estimated delivery times:

  • Domestic (U.S.): 2–5 business days

  • International: 7–21 business days (customs delays may apply)

• We are not responsible for delays caused by carriers, customs inspections, or incorrect shipping information provided at checkout.

Domestic Shipping

• All domestic orders are shipped via USPS or UPS.

• Tracking numbers are provided once your order ships.

International Shipping

• We ship worldwide.

• International customers are responsible for any customs duties, VAT, taxes, or import fees imposed by their country. These charges are not included in the product price or shipping cost.

• Delivery times vary depending on destination and customs clearance.

Order Tracking

• Once your order ships, you will receive an email with tracking information.

• Please allow 24 hours for tracking updates to appear.

Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages marked as delivered by the carrier.

• If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we will assist with a claim.

Preorders & Backorders

• Items on preorder or backorder will ship as soon as stock becomes available. Estimated ship dates will be noted on the product page.